At Stylevibestore, managed by Bytecrown Software Private Limited, we are dedicated to providing an enjoyable and reliable shopping journey for every customer. Throughout this policy, the terms “we,” “us,” and “our” refer to Bytecrown Software Private Limited, while “you,” “your,” and “user” indicate our valued customers. By placing an order on our platform, you agree to the return and refund guidelines outlined below.
We understand that sometimes an order may need to be sent back. To make this process clear and fair, our return policy is designed to guide you every step of the way.
Return Eligibility
For a product to qualify for a return, it must meet the following requirements:
Please ensure that all accompanying tags, labels, and packaging are returned in their original state. Items that fail to meet these standards will unfortunately be ineligible for return.
How to Start a Return
Step 1: Submit Your Request
Send an email to bytecrownsoftwarepvtltd@gmail.com with your Order ID and a brief explanation for your return.
Step 2: Provide Supporting Evidence
If your order was delivered damaged, defective, or incorrect, include clear photos of the product highlighting the issue. Sharing these details helps us review and process your request faster.
Step 3: Follow the Instructions Provided
Once your return request is reviewed and approved, our team will share the step-by-step return process with you.
We reserve the right to decline returns that do not comply with the above criteria.
Refund Process and Timeline
After receiving the returned product, our quality-check team will carefully inspect it to confirm it meets the return conditions. You will then be notified whether your refund request has been approved or declined.
If approved, we will process your refund to the original payment method used at checkout. Refunds are typically completed within 5–7 business days, and a confirmation email will be sent once the transaction is finalized.
Partial Refunds
In situations where the returned item partially fulfills the return guidelines — for instance, if there is slight damage or missing packaging — we may issue a partial refund at our discretion.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or not what you ordered, please notify us within 48 hours of delivery. To help us resolve the matter promptly, include clear photos or videos of the issue in your email to bytecrownsoftwarepvtltd@gmail.com.
Need Help?
If you have questions or need assistance with your return or refund, our customer service team is ready to support you. Reach out anytime at bytecrownsoftwarepvtltd@gmail.com.
Thank you for shopping with Stylevibestore. We truly appreciate your trust in us and aim to make every shopping experience a positive one.